Frequently asked questions

Everything essential: creating an account, publishing your listings with photos, searching for dogs, viewing detailed listings, getting in touch, messaging, following a mating, estimating the inbreeding coefficient (COI) of a planned litter, and managing your favourites and saved searches. No commission is taken on a mating.

Only two options are paid: promoting a listing and the Breeder Pro subscription. Paying never changes the publishing rules.

A promoted listing is shown at the top of the first page of search results, labelled “Sponsored”. At most 3 listings are promoted at the same time; if there are more, they rotate every hour.

• 7 days: €4.90 incl. VAT
• 30 days: €14.90 incl. VAT

Prices include VAT (20%). Payment is handled by Stripe; PawMatch never sees your card number. A promotion is exposure, not a guarantee of contacts or of a mating. Details in the terms of sale.

A monthly subscription of €19.00 incl. VAT per month, available only to breeders whose professional card has been verified. It includes 3 simultaneous promotions, to spread freely across your listings.

It renews every month until cancelled; you can cancel at any time from My account › Billing, effective at the end of the period already paid. The invoices for all your payments remain downloadable there.

Promotions and the subscription start immediately after payment, at your request: the 14-day withdrawal right therefore does not apply, which you confirm by ticking the box before paying. If an option cannot be provided through our fault (outage, billing error), it is extended or refunded. A listing removed by moderation after a breach of the rules is not refunded for the remaining period.

To publish females, a breeder must have their activity verified: they enter their SIREN number and their professional card number, then upload a copy of the professional card (PDF or image) and, if needed, a supporting document (registration extract, certificate…).

Up to 5 files of at most 10 MB each; every file is scanned by an antivirus before being shown to the administrator. These documents stay private: only you and the verification team can open them, and they are deleted 90 days after the decision.

Each listing can mention the health tests carried out: hip and elbow dysplasia, MDR1, CEA, PRA, TNS, eye examination, cardiac examination, or another test of your choice, with the result and the date. You can attach the supporting document (veterinarian or laboratory report).

The document is not public: it can be viewed by you, by moderation and by members with whom a contact has been accepted for this dog. A test whose document has been checked carries the “verified” label.

No. The LOF number is optional on a listing; if entered, it is shown to signed-in members. You can also declare the pedigree over four generations (name and, if known, LOF number of each ancestor): this pedigree is what the inbreeding coefficient (COI, Wright’s method) of a planned litter with a partner is estimated from. The more complete both pedigrees are, the more reliable the estimate.

It is the site’s founding rule: a private owner can only publish male dogs; only breeders whose professional card has been verified publish males and females. It is enforced server-side on every save, whatever the profile or the paid option, to keep the breeding of females within a professional framework.

• You complete the file in My account › Breeder verification (SIREN, card number, documents) and submit it.
• The file becomes “under review”: it is locked and an administrator checks it by hand. You are informed of the decision by e-mail and notification.
• Approved: your females can be published and the “Verified breeder” badge appears on your listings. Refused: the reason is given and you can correct and resubmit.

While waiting for the decision you can already create your female listings: they stay as drafts, visible only to you, and are published as soon as approval comes (if they have at least one photo).

Yes. When it reaches its end date the file becomes “expired” and you are invited to renew it; until it is validated again, your published females are suspended (you are notified) and you keep the rights of a private owner. A refused file has the same effect.

From a dog’s listing, the “Contact the owner” button opens a contact request with a first message. Detailed listings and messaging are reserved for signed-in members whose e-mail address is verified and whose profile is complete.

The owner receives the request (notification and e-mail) and accepts or declines it. Once accepted, the conversation opens in real time; it is attached to that dog, and either member can block or report the other at any time.

In every accepted conversation, a shared follow-up tracks the stages of the mating: contact, visit, agreement, mating done, litter declared. The other member is notified at each stage. The agreement and the completed mating must be confirmed by the other member (who can decline with a reason); the other stages can be cancelled within 24 hours.

At the agreement stage, a template contract can be downloaded (PDF) with both dogs and the agreed terms. It is an indicative template, not legally validated, to be completed and signed between you: PawMatch is not a party to the contract and takes nothing on the mating.

The “Compatibility” tab of the dashboard suggests, for each of your dogs, partners of the same breed and opposite sex, ranked by the estimated inbreeding coefficient (COI) of the planned litter. You can also compare two listings side by side and simulate a cross from a listing. These estimates replace neither a veterinarian’s advice nor health tests.

In My account › Data, the “Delete my account” button asks for your password and then deletes the account. Your listings are removed immediately and you appear as “Deleted user” to your correspondents and under your reviews. Conversations about other members’ dogs remain readable by your correspondents, without your identity; those about your own dogs are erased with the listings after 30 days.

Your personal data is permanently erased after 30 days (anonymisation). Invoices and proof of acceptance of the terms of sale are kept for 10 years, a legal accounting obligation, without data identifying you directly beyond what an invoice must state. This action is irreversible.

Yes: My account › Data › “Download my export” produces a JSON file with your profile, breeder file, listings, messages, blocks, reports and notifications (one export per 24 hours). The other rights under the GDPR (rectification, objection, restriction) are exercised from your account or via the address given in the privacy policy.